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Manager Product Development- Mobile Financial Services

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Accounts, Finance & Financial Services
Total Position:
Job Type:
Full Time/Permanent
Mobile Financial Services
Job Location:
Doesn't Matter
Minimum Education:
Degree Title:
Hold an MBA degree from a reputed local/foreign institution
Minimum Experience:
2 Years(Have at least 2-3 years of relevant experience)
Apply By:
Sep 18, 2012
Posted On:
Sep 12, 2012
Job Description

The ideal candidate should

Hold an MBA degree from a reputed local/foreign institution

Have at least 2-3 years of relevant experience

Job Description

Design superior customer experience for MFS products

Contact and coordinate with third parties for retail payments

Train internal stakeholders on the technical side and the platform

Gather customer requirements and raising new CRs on the Platform

Enhance Capacity of the service based upon the forecasted transactions

Look after the new product development on the branchless banking platform

Develop policies and procedures to be followed by our customer care teams pertaining to MFS

Work with Technical teams for the development and integration of alternate delivery channels

Gather detailed product development requirements from internal as well as external stakeholders

Develop innovative products and services within the MFS arena, to enhance the product portfolio, with a focus on enhancing revenues and uptake

Essential Skills

Should be proficient in MS office, specifically MS Excel and MS Project

Should possess excellent presentation, negotiation and communication skills

Desirable Skills

Should be a valuable team player

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